Last update: March 19, 2020
As you know, the COVID-19 virus is now considered a global pandemic.
As of March 21, 2020, our dietitians have been switched over to primarily telehealth visits. We have been able to get authorization in most cases for insurance coverage during so your nutrition care can continue during this time.
For patient that need weight and measurement monitoring, we have set times to come into two of our offices for a quick in / out:
Plano office: Mondays & Fridays from 9:00 AM – 1:00 PM
Lubbock office: Tuesdays from 9:00 AM – 10:00 AM
Anyone that comes for measurement checks must abide by the guidelines below.
We have always used best healthcare practices which includes proper hand washing, generous use of hand sanitizer and we disinfect our office space multiple times per day. In order to be extra safe, we are implementing the following until COVID-19 gets downgraded from a pandemic:
- Effective immediately, we have begun a no handshake or physical contact policy in our offices. As much as we pride ourselves on wanting to make you feel welcome when pulling you back to patient / client areas, we will forego shaking your hand or touching you / your child in any way just to provide extra confidence we are all safe in our time together.
- When sitting in the waiting room, please distance yourself from others as able.
- “Cover your cough” signs are hung and provided to each person checking in for patient care.
- This weekend, and every weekend going forward, all offices will get an additional deep sanitation on top of our daily disinfection routine which includes, but is not limited to: all toys, seating surfaces, tables, and other high-touch areas, such as check-in and doorknobs.
- If you OR a close family member comes down with a fever and dry cough, we will reschedule your appointment at no extra charge, and may be able to conduct your scheduled appointment via telehealth.
We can all do our part. DSHS recommends these everyday actions to help prevent the spread of any respiratory virus, including COVID‑19:
- Wash hands often for 20 seconds and encourage others to do the same.
- If no soap and water are available, use hand sanitizer with at least 60% alcohol.
- Cover coughs and sneezes with a tissue, then throw the tissue away.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Disinfect surfaces, buttons, handles, knobs, and other places touched often.
- Regularly wash re-used clothing items such as coats, jackets, hats and gloves.
- Avoid close contact with people who are sick.
DSHS also recommends that you start practicing social distancing. Social distancing involves staying away from other people to avoid catching or spreading illness. It’s a fancy term for avoiding crowds and minimizing physical contact. This could mean avoiding concerts or weddings, skipping the handshake, and/or staying at least six feet away from others.
We do encourage all our the Lemond Nutrition families to continue seeking facts, not fear by referring to the CDC and TDSHS websites for updates on how we can work through this pandemic together. As such, the items listed above may be changed or adapted based on new information and recommendations from medical authorities.
Please contact us at 972-422-9180 if you have any questions or concerns.
Jeff & Angela Lemond
Owners, Lemond Nutrition